Tempah.link

Privacy Policy

Last updated: 05 September 2026

1. Introduction

This Privacy Policy explains how Azbahri Technologies Enterprise (002968468-T) ("we", "us", "our"), operating the Tempah platform ("Platform"), collects, uses, discloses, and protects your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our Platform, you consent to the collection and use of your personal data as described in this policy.

2. Data Controller

The data controller for your personal data is:

  • Company: Azbahri Technologies Enterprise (002968468-T)
  • Address: E-20-11, Residensi Pandanmas 2, Kg Pandan, 55100 Kuala Lumpur, Malaysia
  • Phone: +6019 248 6332
  • Email: me@azbahri.my

3. Personal Data We Collect

3.1 Business Owner Data

When you register as a Business Owner, we collect:

  • Identity Data: Full name, email address, phone number
  • Business Data: Outlet name, subdomain, company registration number (optional), business address, contact details
  • Account Data: Password (encrypted), account preferences, email notification preferences
  • Financial Data: Bank account details (for commission withdrawals), transaction history
  • Technical Data: IP address, browser type, device information, login timestamps
  • Content Data: Photos, menu items, outlet descriptions uploaded to the Platform

3.2 Guest/Customer Data

When you make a booking, we collect:

  • Identity Data: Name, email address (optional), phone number
  • Identification Data: MyKad/IC number (if required by the outlet)
  • Address Data: Address details (if required by the outlet)
  • Booking Data: Booking date, time slot, party size, special requests/notes
  • Custom Fields: Any additional information requested by the outlet
  • Payment Data: Transaction references (we do not store card details directly)

3.3 Automatically Collected Data

  • Cookies and similar tracking technologies
  • Usage data and analytics
  • Agent tracking cookies (for affiliate attribution)

4. How We Use Your Personal Data

We use your personal data for the following purposes:

4.1 Service Provision

  • Creating and managing your account
  • Processing bookings and payments
  • Sending booking confirmations and notifications
  • Providing customer support
  • Managing subscription plans and renewals

4.2 Communication

  • Sending transactional emails (booking confirmations, payment receipts, password resets)
  • Sending service updates and important notices
  • Responding to inquiries and support requests

4.3 Platform Improvement

  • Analyzing usage patterns to improve our services
  • Debugging and security monitoring
  • Developing new features

4.4 Legal Compliance

  • Complying with legal obligations
  • Responding to lawful requests from authorities
  • Protecting our legal rights

5. Email Verification

We use a third-party email verification service (Debounce) to validate email addresses. This helps us:

  • Ensure email deliverability
  • Reduce bounce rates
  • Prevent abuse and spam

Email verification status is stored to determine whether to send transactional emails. Invalid or suspicious email addresses may not receive notifications.

6. Data Sharing and Disclosure

6.1 With Outlet Owners (Their Customer Data)

When you make a booking through an Outlet, your guest data (name, phone, email, booking details, and any custom fields) becomes the Outlet Owner's customer data. The Outlet Owner:

  • Is the data controller for their customer data collected through their outlet
  • Has full access to view, manage, and export their customer booking data
  • Is responsible for how they use, store, and protect their customer data
  • May use the data for their own business purposes (e.g., marketing, customer service, record-keeping)
  • Must comply with applicable data protection laws in their jurisdiction

Tempah acts as a data processor, providing the platform and tools for Outlet Owners to manage their customer data. We do not control how Outlet Owners use their customer data outside of our Platform.

6.2 With Service Providers

We share data with trusted third-party service providers:

  • Payment Gateways: SecurePay, CHIP for processing payments
  • Email Services: For sending transactional emails
  • Email Verification: Debounce for validating email addresses
  • Cloud Hosting: For data storage and Platform operation

6.3 Legal Requirements

We may disclose your data if required by law, court order, or government request, or to protect our rights, property, or safety.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

7. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Typical retention periods:

  • Account Data: Until account deletion, then archived for 7 years
  • Booking Data: 7 years for tax and legal compliance
  • Transaction Data: 7 years for financial record-keeping
  • Technical Logs: 90 days

Deleted accounts are soft-deleted and retained in archived form for legal compliance purposes.

8. Data Security

We implement appropriate security measures to protect your personal data:

  • Encryption of data in transit (SSL/TLS)
  • Password hashing using industry-standard algorithms
  • Access controls and authentication
  • Regular security assessments
  • Secure cloud infrastructure

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

9.1 Right of Access

You may request access to your personal data that we hold. We will provide a copy of your data within 21 days of receiving your request.

9.2 Right of Correction

You may request correction of any inaccurate or incomplete personal data. You can update most information directly through your account settings.

9.3 Right to Withdraw Consent

You may withdraw consent for processing your personal data at any time. Note that this may affect your ability to use certain features of the Platform.

9.4 Right to Prevent Processing

You may request that we stop processing your personal data for certain purposes, such as marketing.

9.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at me@azbahri.my with the subject line "PDPA Request". We may require verification of your identity before processing your request.

10. Cookies and Tracking

10.1 Types of Cookies We Use

  • Essential Cookies: Required for Platform functionality (session management, security)
  • Functional Cookies: Remember your preferences and settings
  • Agent Tracking Cookies: Track referral and affiliate attribution

10.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

11. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. International Data Transfers

Your data may be stored and processed in Malaysia or other countries where our service providers operate. We ensure that appropriate safeguards are in place for international data transfers.

13. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification. The "Last updated" date at the top indicates when the policy was last revised.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Company: Azbahri Technologies Enterprise (002968468-T)
  • Address: E-20-11, Residensi Pandanmas 2, Kg Pandan, 55100 Kuala Lumpur, Malaysia
  • Phone: +6019 248 6332
  • Email: me@azbahri.my

16. Complaint

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Personal Data Protection Department (JPDP) Malaysia:

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